• We offer free shipping to all customers within India.
• All products purchased from our website are shipped via reliable ground shipping services.
• Once your order is ready for shipment, you will receive an email notification with the carrier details and tracking information to keep you updated.
• Deliveries will be made to your doorstep — on the ground floor in the case of multi-storied homes or apartments.
• For multi-story apartments or condominiums, please note that customers are responsible for arranging any additional assistance or moving carts needed to transport the mandir to your desired location within your home.
• If you receive a package with damaged or defective outer packaging (such as a carton box or wooden crate) caused by the shipping company, please take clear photographs of the damage and share them with us. Based on the extent of damage, we will assist you by repairing or replacing the product as per our return policy.
• For shipments outside India, additional shipping charges will apply. Shipping fees for international orders are not included in the product price and will be calculated based on actual volumetric weight.